Frequently Asked Questions

Here is what you need to know about the 2022 Telethon Weekend live broadcast including ticketing, conditions of entry, transport and parking.

KEY INFORMATION

Dates: Saturday, October 22 and Sunday, October 23

Location: RAC Arena, 700 Wellington St, Perth WA 6000

Time: Starts 6:45pm Saturday, October 22 and runs for 26-hours non-stop

TICKETING INFORMATION

WHEN ARE TICKETS ON SALE?

Tickets to the Telethon Opening and Closing live shows go on sale Wednesday, 21 September 2022 until sold out.

WHERE DO I BUY TICKETS?

You can purchase tickets ONLINE through Ticketek here or IN PERSON at any Ticketek Box Office, including RAC Arena.

Find an outlet near you – click here.

WHAT TICKETS ARE AVAILABLE?

Tickets are available for the Telethon Opening and Closing live shows at RAC Arena.

Opening Show details:

Box Office: 5:00pm
Doors Open: 5:45pm
Event Start: 6:45pm

Closing Show details:

Box Office: 5:00pm
Doors Open: 6:00pm
Event Start: 7:00pm

HOW MUCH ARE TICKETS?

All patrons (aged 2 and above) tickets to both live shows are $30 inc GST.

Children under the age of 2 are free and must sit on guardians lap.

IS THERE A TICKET LIMIT?

There is a limit of 10 tickets per person/booking

WHAT ABOUT ACCESSIBILITY TICKETS?

There are limited Wheelchair (and Carer) seats available for both shows. Tickets will need to be collected in person from the box office, as you will be required to site the Carer’s pass before issuing them.

Complete the Accessible Seating Form and Ticketek will contact you to process your booking here

A priority lane will be open for those in wheelchairs or with mobility access to easily enter the venue.

TICKET COLLECTION IN-PERSON

Venue / Pre-Paid Collection tickets can be picked up from the RAC Arena box office, open from two hours before each event starts. Otherwise, skip the queues and pick up your tickets from a Ticketek pre-paid Collection agency, find them hereYou’ll need the ID matching the Ticketek account to collect the tickets.

CAN I LEAVE AND COME BACK?

Yes, as long as you retain your ticket and show that again upon entry to RAC Arena.

WHAT IF I MISS OUT ON TICKETS TO THE OPENING AND CLOSING SHOWS?

If you miss out on tickets to the Opening and Closing Shows, you can still experience the event live at other times during the 26-hour broadcast.

General public can enter RAC Arena at any time during the live broadcast for a small donation; excluding the Opening and Closing Show set times as listed above.

TICKETEK FAQs

Have a ticketing question? Ticketek’s FAQ’s may be able to help you out. Click here.

VENUE INFORMATION

ARE THERE BAG RESTRICTIONS FOR THE VENUE?

Please note that any bag larger than A4 size (including handbags/child and baby bags) are strictly not permitted in RAC Arena. Please consider the size of all bags and bring anything you need during the event in small bags of A4 size and under.

WHAT GATE CAN I ENTER THROUGH?

Entry is through Main Entrance (Entry A).

WILL MY BAG BE CHECKED?

Yes, security checks will be carried out on bags.

ARE CLOAKING FACILITIES AVAILABLE?

Yes, cloaking facilities are available outside RAC Arena.

WILL PRAMS BE PERMITTED INTO THE VENUE?

No. For the safety of patrons during the course of the event, strollers, baby carries and prams will not be permitted entry into RAC Arena. Patrons will be directed to the cloakroom to have these items cloaked.

WILL THERE BE FOOD AND DRINK AVAILABLE TO PURCHASE?

Yes, food and beverage facilities will be available within RAC Arena.

WILL I BE ABLE TO BRING MY OWN FOOD AND BEVERAGE INSIDE RAC ARENA?

No external/commercial food or drink can be brought into RAC Arena. However, patrons are permitted to enter with a limit of one (1) sealed 600mL PET bottle of water, per person, except when there is a ‘Full Decent’ policy in place for any given event.

FIRST AID AND MEDICAL ASSISTANCE

Medical crews will be present inside RAC Arena to attend to any problems, no matter how big or small. Please see RAC Arena staff for assistance.

IS THE VENUE A SMOKE FREE VENUE?

Yes. RAC Arena will be 100% smoke free. Patrons are required to leave the site to smoke.

CAN I BRING MY DOG?

Pets or animals, other then certified service animals are prohibited from entering RAC Arena.

CONDITIONS OF ENTRY

RAC Arena Conditions of Entry apply for this event. Please click here for details.

TRANSPORT & PARKING

IS PUBLIC TRANSPORT OPERATIONAL?

RAC Arena is easily accessible by public transport and conveniently located just a short stroll from both the Perth Train Station and the Perth Underground Station.

Travel via public transport is included in your event ticket and is valid on all Transperth services. Please show your event ticket when using Transperth services to gain access.

If you catch the train we suggest you alight at Perth Station or Perth Underground, then walk to the venue (5-7 mins).

Please use the Transperth Journey Planner to plan your travel arrangements.

IS PARKING AVAILABLE?

3-Hour Free Parking Options – selected CPP Car Parks

The below three CPP Car Parks offer 3-hours free parking on weekends.  These car parks will automatically include three free hours and charge the applicable rate for any additional hours.

Additional Parking Options close to RAC Arena

Limited parking bays may be available at the Elder Street Carpark and RAC Arena Carpark.  Both carparks are expected to be in high demand, so parking bay availability will be very limited.

Parking at RAC Arena

The RAC Arena carpark on Saturday, October 22 will be accessible via both Milligan Street and Market Street entries.

Please note that entry into the RAC Arena car park on Sunday 23 October, will be via the MARKET STREET ENTRY ONLY. The Milligan Street entrance will be blocked by Telethon Family Festival, road closures 12pm –6pm Sunday 23rd October will be in place. When entering the carpark via the Market Street entry point, take a standard parking ticket from ticket machine and park in any vacant bay.

There are 14 ACROD Parking bays under RAC Arena.

RELATED LINKS

Ticketek Help – click here

RAC Arena Venue Information – click here